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  AI Customer Behaviour Analysis for Retail Understand Customer Behaviour Across Every Retail Touch Point Imagine the salesperson already knows what you will buy.  Imagine the salesperson knows in advance what the customer is going to buy, and can also see stock across all locations. The conversion rate is then at least 20% higher than it was without AI-driven predictive analytics. Retail Clouds, with its deep roots in R&D, developed and trained an AI model for customer behaviour analysis. We integrated the behavioural results at every touch point where customers engage. This matters most on an omnichannel software platform, where sales happen through multiple channels. One model, every touch point At the store The salesperson uses an Android or iOS tablet to get real-time predictions about the customer's behaviour, and uses them to convert the sale. AI-Powered Customer Behaviour Intelligence, Embedded into Retail POS. On the eCommerce site When the same customer uses eCom...
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What Is Omnichannel Retail? A Complete Guide for Modern Retailers KD Kalyani Durga Written with input from Retail Clouds' product and implementation teams · 9 min read Traditional retail largely depended on customers visiting a physical store to discover and purchase products. Today, digital commerce has changed that journey. Customers can discover products online, purchase through an ecommerce website or mobile app, place an order by phone, buy through marketplaces, or visit a physical store. For modern retailers, the challenge is no longer simply having multiple sales channels - the real challenge is making all those channels work together as one unified retail operation. This is where omnichannel retail becomes essential. With the digital revolution, retail businesses now have multiple sales channels to fulfil. POS (Point of Sale), eCommerce site, mobile app, telephonic orders, and multiple marketplaces are the common sales channels for modern retail businesses. In other words, ...
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Retail Software - Omni Channel Capabilities

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Every Retailer needs and become must to have Omni Channel Capability.  Is it really possible to achieve 100% Omni Channel Capability? Given the complex software landscape, can we achieve real-time Omni Channel capability? Not many Retail Software platforms can support this. Even if it is implemented, it is done at huge CAPEX and MAINTENANCE cost. Our Retail Software (www.retailclouds.com ) can open your sales channels to your Customers from the day one. In addition to standard POS channel, you can activate eCommerce Site,  and Mobile App in no time. We do support other channels like Telephone, Sales Person , B2B Partners, and Market Places. Now, it is just matter activating these channels. Customer can have seamless experience  across all channels. Orders get routed to nearest fulfillment center after real-time stock verification. As marked in the above diagram, outlet staff can view, and convert the orders into Bills/Shipments. You can also have Logistics Partner integra...
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--------------------------------------------------------------------------- Point Of Service (POS) -------------------------------------------------------------------------- TechnoLabs Retail Clouds (www.retailclouds.com)  redefined the POS (Point of Sale ) as Point Of Service. It is All-In-Device that can be used for all outlet operations and customer service. We launched Android based POS device. Listing the functional usage of the All-In-One device. 1) Compete POS device with Scanner, Printer and Payment capabilities. 2) Linked to Customer Loyalty Service. Store staff can get the history and behaviour of the Customer. 3) Can be used as Queue Busting device. 4) Can be used as Picklist device. 5) Can also be used as Stock Verification Device. 6) Can be used for Door Delivery and Remote Billing. 7) The device can used for Sales Support by Sales Staff.
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Retail Cloud – The Software for Fashion & Life Style

  With Fashion & Lifestyle Business, Customer Experience is more than critical. Customers won’t commit transaction unless they compare and convinced about the product. Customers do expect host of choice and Trials before they finalize. Customer does need attention and want to know the choice available at their finger tip. What we need is, carefully designed Retail Platform so that Customers visits can be converted into transactions. Generic ERP softwares may not fit the bill.   TechnoLabs Retail Cloud ( www.retailclouds.com ) designed and developed for Retail Sector.   We developed niche technologies for Fashion & Lifestyle sector.   We are listing the few niche technologies developed for Fashion & Lifestyle. This is in addition to standard softwares like POS, Digital Commerce, and Inventory Management. a)       Customer Recognition & Behavioral Sales Support b)       Customers can visit ou...
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Title: Retail Software – New Paradigm

  Given todays global village, what should be the ideal Retail Software? Days are over when consumers have to go to an Outlet to buy anything.   Consumers need everything at their finger touch. They already have sense of empowerment and getting used to it. Retail Sector has no option except transforming itself to new reality. There is paradigm shift in computing. Companies want to move away from traditional in-house deployed software to Cloud based. Retailers want to have access to the best of breed technologies to make their business viable and give the best Customer Experience. Traditional Point of Sale (POS) softwares are not meeting the Retail Business requirements. TechnoLabs Retail Cloud ( www.retailclouds.com ) offers 360 0 retail services so that Retailer can run their operations on SaaS basis. In todays business environment, a Retail Software must have the below functionalities. 1)        LABELLING TO LAST MILE - Warehouse, Distribu...
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